Queensland, Australia
(+61) 7 3373 9888

Privacy Policy

1 July 2025

Noel

1. Introduction

Welcome to Bestta Group.

Bestta Group is an Australian enterprise dedicated to unifying excellence across industries. As the umbrella organisation behind a portfolio of diverse businesses, we are committed to protecting the privacy of individuals who interact with our website and services. This Privacy Policy explains how we collect, use, disclose, and manage your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website or engaging with us, you consent to the practices outlined in this policy.

Who we are

Our website address is: https://bestta.com.au.

2. Information We Collect

We collect personal and non-personal information from you when you interact with our website or services. The types of information we collect may include:

  • Personal Information:
    • Full name
    • Email address
    • Phone number
    • Business name and job title (if applicable)
    • Information provided through contact forms or direct communication
  • Automatically Collected Information:
    • IP address
    • Browser type and version
    • Device type
    • Geographic location (approximate)
    • Website usage data (pages visited, time spent, referral links)

We may collect this information when you:

  • Visit or browse our website
  • Submit a contact or inquiry form
  • Subscribe to newsletters or updates
  • Communicate with us via email or phone
  • Engage with our services or subsidiary businesses

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide information about Bestta Group’s services and business divisions
  • To respond to inquiries or contact requests
  • To personalise and enhance your user experience
  • To monitor and analyse website traffic and usage trends using tools like Google Analytics
  • To improve the functionality and performance of our website
  • To send newsletters or promotional materials (with your consent)
  • To comply with legal obligations and respond to lawful requests from authorities

We only collect and use personal data that is relevant to our business activities and necessary to fulfil the services or information you have requested.

4. Sharing Your Information

We do not sell your personal information.

We may share your personal information with:

  • Trusted third-party service providers, such as:
    • IT hosting providers
    • Website analytics services (e.g., Google Analytics)
    • Email marketing platforms (e.g., Mailchimp or similar)
  • Subsidiaries or divisions of Bestta Group, where necessary to fulfil a service or inquiry

  • Regulatory authorities, if required by law or to protect our legal rights

All third parties are required to handle your personal data in accordance with applicable privacy laws and only for the intended purpose.

5. Your Rights

Under Australian privacy law, you have the right to:

  • Access the personal information we hold about you
  • Correct any inaccurate or outdated information
  • Withdraw consent to data processing (where consent is the basis for processing)
  • Request deletion of your personal information, subject to legal obligations
  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your rights have been violated

To exercise these rights, please contact us using the details in Section 8.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. These may:

  • Store user preferences
  • Monitor site performance
  • Help us understand how visitors engage with our content

We may use third-party analytics tools, such as Google Analytics, which may collect anonymised information about your usage.

You can control or disable cookies through your browser settings. However, disabling cookies may limit certain functionalities of our site.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations.

When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this policy periodically. If significant changes are made, we will notify users through our website.

8. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Bestta Group Privacy Officer
 Email: [email protected]
 Postal Address:
 Bestta Group Australia

This Privacy Policy is designed to ensure transparency and demonstrate our commitment to protecting your personal information. Thank you for trusting Bestta Group.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

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